BUG: synchronisation issues
Windows 10 app has incredible synchronization issues. Sometimes all tasks disappear from the app and then sync once again, but usually not fully.
Similar happens via web - I see there only one third of my tasks.
iOS app seems to be the most reliable.
We have rolled out improvements for the Sync across platforms with every release. In case you still see issues in the latest versions, please use the in-app Support option to reach out, so we can investigate and fix the issues.
Joshua Thomas commented
My wife and I are repeatedly experiencing this issue. It seems to happen most when we are both making updates to a shared chores list with weekly repeating tasks.
I will complete an item, but it won't update for her, but it will add the new one for next week.
She will complete an item, and it will update for me, but then will reappear with the same date for her in addition to the new one for next week.
She will in rapid fire complete last week's task to add this week, and complete this week's, I will see next week's and last week's still open.
Overall it really seems like shared lists + repeating tasks + simultaneous updating will break this app, making it useless for spouses sharing chore lists on Saturdays, a very realistic and practical need.
Installed ToDo on Android and imported Wunderlist items.
Installed the Windows version - nothing visible at all.
Using same account on both platforms.
I just switched back to Wunderlist because of this. I'm using a listed shared between my wife and I on iOS. Adding items to one device doesn't show up on the other. If I edit on one device then it will show up on the other. I'm not interested in troubleshooting it so I'll just switch back. To Do really adds nothing compared to Wunderlist for me except bugs since we don't use any of the Office integration.
This issue is far from complete. Even uninstalling the app and re-downloading it is failing to get the To Do list on my iphone to synch with the version on my laptop. Never had this issue with Wunderlist which was working fine until MS took it over.
Dave Liao commented
On the latest Android version, I kept trying to make edits to a comment while I was offline (traveling between subway stops). At each subway stop To-Do would reconnect and lose my edits. It's a shame, as I like to clean up my to-do list while I'm on a subway commute...
The synchronization issues with this app and any related platforms it is on is incredible. I can only rely on using one plat form because the second I try anything else (iOS app, web app) they never fully sync all my tasks. Even the manual sync button is broken. It never actually syncs if you use the manual button. At the very least To Do should make the manual sync work. Very Disappointed.
The flagged email feature to show in to do is not syncing
To do is SO slow. The smart list planned freezes on every iPhone X. I am now seriously considering returning to Wunderlist. How you can buy a product like Wunderlist and then propose to replace it with such an inferior product!!
Juan le Roux commented
Great, thanks for latest update. Will be testing it!
Last update from Admin was one and a half years ago. Is nobody dealing with the synchronization issues? When I had Wunderlist, I NEVER had synchronization issues. This is pathetic.
Major bug: If you have web version of the To-Do app open for a while, it automatically times out without any notice. Then, when you make changes, it appears that they are being recorded and saved. Later on, when you try opening the app on another device, none of the changes are there. This is ridiculous. Why is the web app timing out at all? And even if it is unavoidable, why is there no message to this effect or any recommendation to re-log-in before updating? This is a major FAIL.
Gee, I have the same problem. It's so frustrating... I will have to move everything out to a new task tool because this crap is not reliable. Sync doesn't work properly, random subtasks disappear from the lists.
I'm still having this issue, I flagged it almost a year ago too: https://todo.uservoice.com/forums/597175-feature-suggestions/suggestions/34760497-bug-create-a-todo-with-a-reminder-alert-on-web-ap
Sync needs to be fixed, I think you have a nice product here, and it has potential, but it's an absolute nightmare not being able to trust it!!!
hi, i see 3 bugs:
1. Background sync on android mobile app dont work, ie tasks created on outlook office 365 are not shnchronised on to the phone until the app on the phone is manually opened (this bug has been repirted 2 years ago and still not solved, although th eetopic elsewhere has been handled and closed, but the BUG still exists).
2. creating a recurring task eg starting today the 21 april, due date 21 april and remindet 21 april, repeteating daily until 1 may. First time reminder popup seems right when the task then is completed by using microsoft to-do, a new task is created with reminder the 22 april (correct) but due date is set to the 21 april, hence the task is still showing up in planned tasks for today the 21, even though its marked completed.
3. When opening an attachment eg a pdf, its not possible to selsct a standard application for this. BUG 1 and 2 cripples the app, and are completely crucial to using the app at all. Please fix it.
won't synchronize across devices - has run well until now.
Flagged emails (a very needed addition) are not syncing properly, also my day no longer displays in android device & pc.
Set up my day in the phone - the set up does not display in the pc, nor on the web, same if I set it up on the pc, does not make the changes to the web, or the Andriofd device, and last but not least - If I my day up on the web - it does not synch to the devices either.
So if I tick a task no on one of the methods - it does not show it as complete on the other 2 options either.
this is really causing chaos for me... was really starting to tell others about this app - and thinking finally someone has beat the diary organizer - but this is ver difficult at the moment
todo - office 365 business - samsung note 9 - android oreo. Unable to sync. This is a big problem logout and login again and again again. crops up at any time.
sync from outlook office 365 does not work. Update in android TO-DO first happens after i manually open the app. Please fix - as sync is critical for using it at all, without this functioning reliable its useless
Nghĩa Huynh commented
the latest response is Oct 2017. I think it's too slow for resolving a clearly bug that affects many users like this.
+1 to the 2/24/19 comment: my win10 app and the web version stay in perfect sync, but my iOS app needs to be terminated and restarted to sync anything. incredibly annoying, and is causing trouble keeping shared lists up-to-date with my wife (also on iOS but not having this issue)
Mac web app (Mojave) not getting sync on my iOS device (iOS 12+) Is this UserVoice thread is being worked on or shelved?
There are about 166 comments as I write this, which means that it is happening for a lot of users.
Syncing is very important issue fellas.